This Privacy Policy explains how TiffanyLuck, operated by Win Vision N.V., collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account, we ask for information such as your full name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable gaming and anti-money laundering regulations. During transaction processing, we also handle financial data — including payment method identifiers — solely to complete and record those transactions accurately.

We may share this information with a strictly limited set of external parties where it is necessary to operate the platform. These include payment gateways that process your deposits and withdrawals, identity verification services that confirm your details during account registration or enhanced due-diligence checks, and regulatory or law-enforcement authorities where we are legally required to disclose information. We do not sell your personal data to third parties, and we do not share it for marketing purposes without your explicit consent.

How We Protect Your Data and Your Rights

Your data is protected using 256-bit SSL encryption across all connections to our web platform. Information is held on secure servers with access restricted to authorised personnel only. Internal access controls mean that staff can only view the data they genuinely need to carry out their role. We review these controls regularly to ensure they remain effective.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we keep your records for the minimum period required by our licensing obligations and applicable law. Once that retention period has passed, your data is securely deleted or anonymised.

As a player, you have the right to request a copy of the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your data where we are not legally required to retain it. To exercise any of these rights, please contact us through the support channels available on the platform. We will respond to your request within a reasonable timeframe and, where we are unable to fulfil it in full, we will explain why.

If we make any material changes to this Privacy Policy, we will notify you through the platform before those changes take effect. Continued use of the platform after notification constitutes your acknowledgement of the updated terms. We encourage you to review this page periodically so you remain informed about how we handle your data.

If you have concerns about how your data is being handled and feel they have not been resolved through our support channels, you have the right to raise a complaint with the relevant data protection authority in your jurisdiction.